pka365 protects the personal data of all Pakistani players — whether they're betting on the PSL or playing slots.
pka365 collects certain personal information to run your account, process PKR payments and keep the platform safe. This Privacy Policy explains exactly what we collect, why we collect it, how long we keep it, who we share it with and — most importantly — what rights you have over it as a Pakistani player. Please read it carefully.
The full policy is below, but these are the six things Pakistani pka365 players most commonly want to understand about how their data is handled.
pka365 collects personal data for specific, defined purposes — account operation, payment processing, identity verification and legal compliance. We do not collect data speculatively or for purposes unrelated to your pka365 account.
pka365 does not sell your personal information to third parties. Where we share data — for payment processing or identity verification — it is shared only with vetted partners bound by strict data protection obligations, and only for the purposes stated in this policy.
Every PKR transaction on pka365 — whether via Easypaisa, JazzCash or bank transfer — is processed over encrypted connections using industry-standard security protocols. Financial data is never transmitted in plain text.
You have the right to access, correct, port and request deletion of your personal data held by pka365. We explain exactly how to exercise each of these rights in the Player Rights section of this policy, and our support team is ready to help you act on them.
pka365 uses cookies to keep you logged in, remember your preferences and understand how players use the platform. Non-essential cookies can be managed or declined. Essential cookies required for the platform to function cannot be disabled without affecting your experience.
pka365 retains personal data only for as long as required for its original purpose or to meet legal obligations. Financial transaction records are held for five years as required. After retention periods expire, data is securely deleted or anonymised.
pka365 protects the personal data of all Pakistani players — whether they're betting on the PSL or playing slots.
pka365 ("we", "us", "our", "the Platform") operates the online gaming and sports betting platform available at pka365.ws. pka365 is the data controller for all personal information collected from players registered on the platform. This means pka365 determines the purposes and means by which your personal data is processed.
pka365 is designed specifically for players in Pakistan. Our platform offers PSL betting, cricket sports betting, crash games, slot games, Ludo game rooms and live cricket score services, all denominated and transacted in Pakistani Rupees (PKR). All data collected by pka365 relates to the operation of these services.
Questions about this Privacy Policy or how pka365 handles your data can be directed to our support team at any time. Contact details are in Section 14 at the end of this document.
pka365 collects personal data in several ways — information you provide directly, information generated by your use of the platform, and information received from third-party partners such as payment providers and identity verification services. The categories of data we collect are set out below.
pka365 collects and processes personal data for the following defined purposes only. We do not use personal data for any purpose not listed here without first obtaining your consent or having a clear legal basis to do so.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation and management | Name, mobile number, date of birth, password | To establish and maintain your pka365 player account |
| Processing PKR deposits and withdrawals | Payment account details, transaction records | To execute your financial instructions accurately |
| Identity and age verification | CNIC, selfie, proof of address | Legal obligation to verify players are 18+ and who they say they are |
| Providing gaming services | Game behaviour data, session data | To deliver crash games, slots, Ludo, PSL betting and related services |
| Customer support | Support communications, account data | To resolve queries, disputes and technical issues |
| Responsible gaming | Gaming behaviour, limits set, self-exclusion status | To enforce limits and protect player welfare |
| Fraud prevention and platform security | IP address, device data, login patterns, transaction data | To detect and prevent unauthorised access and fraudulent activity |
| Legal and regulatory compliance | Identity documents, financial records | To comply with applicable record-keeping and anti-money-laundering obligations |
| Platform improvement and analytics | Navigation data, game behaviour data (anonymised where possible) | To understand how pka365 is used and improve the experience |
All game activity data collected by pka365 is used only for the purposes set out in this Privacy Policy.
pka365 processes your personal data on the following legal bases. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Because pka365 operates entirely in Pakistani Rupees, all financial data processed relates to PKR transactions. When you deposit via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer or card, the transaction details are shared with the relevant payment partner solely to execute the transaction.
pka365 does not store full card numbers. Card payments are processed by our PCI-DSS compliant payment partner and pka365 retains only a payment reference and truncated card identifier. Easypaisa, JazzCash, NayaPay and SadaPay transactions are confirmed to pka365 via API — your mobile wallet PIN and full account credentials are never visible to pka365.
All financial transaction records are retained for a minimum of five years from the date of the transaction, as required by applicable financial record-keeping obligations. After this retention period, transaction records are securely deleted unless a longer retention period is required by law.
Security reminder: pka365 will never ask for your Easypaisa PIN, JazzCash PIN or online banking password in any support communication. If anyone contacts you claiming to be pka365 support and asks for these credentials, do not provide them and report the contact to us immediately at support@pka365.ws.
pka365 is required to verify the identity of players at certain trigger points — including before a player's first withdrawal, when a withdrawal exceeds Rs 50,000 in a single request, or when fraud or multi-accounting indicators are present. This process is commonly called Know Your Customer (KYC) verification.
KYC documents submitted to pka365 — CNIC scans, selfie photographs, proof of address — are stored securely and used only for identity verification purposes. They are not shared with third parties except where identity verification is conducted through a licensed third-party service, in which case the document is transmitted securely and subject to that partner's own data protection obligations.
KYC documents are retained for the duration of your account plus five years after account closure, as required by applicable financial compliance obligations. Where KYC verification cannot be completed — for example because the documents provided are inconsistent — pka365 may suspend account withdrawals pending resolution.
pka365 shares personal data only where necessary for the purposes described in this policy, and only with partners who are contractually bound to protect it to at least the same standard as pka365. We do not sell personal data to any third party under any circumstances.
Note: pka365 never shares your personal data with advertisers, data brokers or marketing companies. pka365 does not run third-party advertising on the platform and does not participate in cross-platform player profiling for advertising purposes.
Data shared with game providers on pka365 is anonymised — your identity is never passed to third-party studios.
pka365 retains personal data for as long as necessary for the purpose it was collected, or as required by applicable law, whichever is longer. The following retention periods apply on pka365.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / contractual obligation |
| Financial transaction records | 5 years from transaction date | Financial record-keeping requirements |
| KYC / identity documents | Duration of account + 5 years post-closure | Anti-money-laundering compliance |
| Support communications | 3 years from last interaction | Dispute resolution and legal claims |
| Game session data | 2 years from session date | Responsible gaming monitoring, dispute resolution |
| Login and device data | 12 months on a rolling basis | Security and fraud detection |
| Cookie / analytics data | Up to 13 months (non-essential) · Session only (essential) | Platform improvement purposes |
After applicable retention periods expire, personal data is either securely and permanently deleted or anonymised so that it can no longer be linked to an individual. Anonymised, aggregated data may be retained indefinitely for statistical purposes.
pka365 uses cookies — small text files stored on your device — and similar tracking technologies to operate the platform and improve the experience. The table below explains the categories of cookies used on pka365.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Keeping you logged in, maintaining your session, processing payments, enforcing security settings and responsible gaming limits on pka365 | No — platform cannot function without these |
| Functional / Preference | Remembering your language preferences, display settings and recently played games on pka365 | Yes — disabling affects convenience but not core function |
| Analytics | Understanding how players navigate pka365 — which pages are visited, how long sessions last, where players encounter difficulties — to improve the platform | Yes — data is aggregated and anonymised |
pka365 does not use advertising cookies or allow third-party advertising trackers on the platform. You can manage cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will prevent pka365 from functioning correctly and will log you out of your account.
pka365 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure or destruction. These measures are reviewed and updated regularly as threats evolve and as the pka365 platform develops.
Your role in security: pka365's security measures protect data on our end. On your end, use a strong unique password for your pka365 account, enable two-factor authentication and never share your login credentials with anyone — including people claiming to be pka365 staff.
As a player on pka365, you have the following rights over your personal data. pka365 is committed to facilitating the exercise of these rights promptly and without unnecessary friction. Most rights can be exercised by contacting us at support@pka365.ws with the subject line "Privacy Rights Request".
To exercise any of the above rights, contact pka365 at support@pka365.ws with subject line "Privacy Rights Request". We will acknowledge your request within 3 business days and respond in full within 30 days. Identity verification will be required before any data access, correction or deletion request is actioned.
pka365 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on pka365 requires confirmation that the registrant is 18 or older, and age verification is conducted as part of the KYC process.
If pka365 becomes aware that personal data has been collected from a person under 18, we will immediately close that account, delete all associated personal data (except where legal retention obligations apply) and refund any real-money balance to the payment method used for deposits.
Parents and guardians who believe a minor may have registered on pka365 should contact support@pka365.ws immediately. pka365 takes underage registration extremely seriously and investigates all such reports as a priority matter.
pka365 reviews and updates this Privacy Policy periodically to reflect changes in our practices, services or legal requirements. When material changes are made, pka365 will notify players by email to their registered address and via a notice on the pka365 website, with at least 14 days' advance notice before the change takes effect.
The date at the top of this page reflects when the current version of the pka365 Privacy Policy was last updated. Your continued use of pka365 after the effective date of any updated policy constitutes acceptance of the new terms. If you do not agree with a change, you may close your account and request deletion of your data as described in Section 11.
The current Privacy Policy is always available at pka365.ws/privacy-policy. pka365 recommends reviewing this page periodically.
If you have any questions about this Privacy Policy, how pka365 processes your personal data, or you want to exercise any of your rights, please contact us using the details below. The pka365 support team is available 24 hours a day, 7 days a week.
If you are not satisfied with pka365's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or seek independent legal advice.
Response time commitment: pka365 acknowledges privacy enquiries within 3 business days and provides a full response within 30 days. For urgent security concerns — such as suspected unauthorised access to your account — please mark your email as urgent and pka365 will prioritise your case.
Now you know exactly how pka365 handles your data, register with confidence. PKR deposits, instant Easypaisa withdrawals, PSL betting and crash games — all under the data protection framework described in this policy.
Full platform rules — accounts, betting, bonuses, payments and fair play on pka365 explained clearly in plain language for Pakistani players.
Read T&CsDeposit limits, session alerts, self-exclusion and support resources — pka365's full responsible gaming toolkit for Pakistani players.
Learn MoreFrequently asked questions about your pka365 account, PKR payments, PSL betting and more — quick answers to the most common queries.
View FAQWho is pka365? Learn about the platform, its mission and the team behind Pakistan's most trusted PKR gaming and sports betting site.
About pka365pka365 was built to be the gaming platform Pakistani players actually want — PKR everywhere, PSL betting that makes sense, crash games that are provably fair and a Privacy Policy written to be read, not to confuse. If you have any questions about your data before registering, our support team is available right now.
18+ only. See Terms & Conditions and Responsible Gaming before registering on pka365.